Friday, April 8, 2005

Video Game Beta Testing Experiences


In the gaming industry beta testing is a process whereby a video game developer calls on a group of people to help stress test or bug test a near finished product. Often times beta testers are chosen from online forums or applications that are provided to select individuals.

Over the past few years (2000-2005) a lot has changed in the world of beta testing. It used to be harder to find out about beta tests. In recent years FilePlanet has helped companies expand the use of beta testing from simply a stress and bug testing tool to a promotional element for upcoming titles. FilePlanet offers it's paying members the opportunity to sign up for high profile beta tests like World of Warcraft or Everquest II through programs it arranges with developers. These days many games will even offer a beta tester account to anyone who pre-orders the game in store! The idea is that if you are willing to "invest" in the final product by pre-ordering it then by being a beta tester you will have some impact on how the game is actually being developed. The truth is that beta tests done in this manor are very large in scale and the tester is more like a number and less like an individual contributor. You add value by simply playing. Your character adds weight on the server which creates lag and helps the game designers polish how the game runs, not the game itself.

The picture below is of a final phase beta test for the PS2 version of Everquest, "Everquest Online Adventures." Being that this was a final phase test it was focused primarily on stress testing the servers and not tweaking the actual game. Sony offers some general guidelines on the blue sheet stating that "We want to take a few minutes to discuss beta testing in general. Being part of the beta test is a huge responsibility. Our development team is extremely busy finishing up the game and pulling it all together, and we will need all the help we can get tracking down bugs, testing various aspects of the game, and listening to suggestions from our testers on how to make the game better."



One of my favorite REAL beta tests was working with NOVALOGIC on Joint Operations. Many of the employees at the company are ex-military and they care a lot about the quality and realism of their finished product. All of the details and specs of the weapons in the games they develope, including the sounds for all of the guns, are recorded on location at military bases. I applied for the preliminary beta test for Joint Operations during a seven day window on NOVALOGIC's website during which a special form was available to community members only. I barely entered on time and I had to do it from a campus kiosk computer which ended up making me late to class... but it was worth it! Basically, you had to be an avid fan of NOVALOGIC and actually check the website weekly to have a chance to get in. It took nearly three months until I even heard back about the beta test! By then I had nearly forgotten all about having even signed up. Let me tell you though, it was awesome! I got to play with nearly all of the top developers and executives at NOVA including Joel Taubel the games producer. I spoke to Joel in the game through a chat system as well as through forums on the official NOVALOGIC website and really felt like my suggestions had an impact.
In another beta test for Sony Online Entertainment's Star Wars Galaxies, a member of the beta testing community died in a car accident. Everyone in the community felt so close to the member that an in game memorial was created! This was an amazing interaction between our community and the game developers. Everyone was touched and Sony and Lucas Arts really made an impact on all of us. To make things even better, at the end of the test SOE put out a press release for all the beta testers on the Star Wars Galaxies website thanking each SWG beta tester and listing the name of every single individual involved. You can use the find command and search for pocket to view my name.

Some beta testers specialize in catching bugs, some spend their time focused on the graphics or the gameplay, many beta testers are just there to have a good time. Whichever category you fall into, I highly recommend signing up for the next beta that catches your eye. Be sure to stop by FilePlanet as I mentioned earlier and discover how companies are changing their marketing strategies to focus on interactions instead of one way broadcasting of promotions.

posted by Court @ 5:16 PM |

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